Chatterbox field notes
What should your website say when you’re away?
Practical guidance for answering customer questions after hours, without plugins, guesswork or a developer.
“How much does delivery cost?”
Your website should answer from your real pricing—or ask for a number when the answer isn’t there.
- Adding a chatbot to a shared-hosting websiteIf you manage your website through cPanel or a shared-hosting file manager, you can add Chatterbox without a plugin or build step. Paste one script tag before the closing body tag. The widget is under 15KB.
- Answering customer pricing questions after hoursA customer may ask about price long after you have closed for the day. Chatterbox replies using pricing published on your website. If the answer is not there, it asks for contact details so you can follow up yourself.